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We are a unionized elevator service company. One of our clients requires a criminal background check prior to allowing our employee to access their facility. The facility is a secure location. Nowhere in the collective agreement does it prohibit this. Is the employee within his rights to refuse this even though it is part of his duties?

Thank you for writing to us. As the situation described is somewhat complex, a lawyer in our Toronto office will contact you shortly to discuss this situation in further detail so that we can provide you with comprehensive legal advice on this issue.
Lior Samfiru
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